Sankra Ancient Temple Riches Waiting to Be Won
Sankra is a relatively new online casino that has gained significant attention in recent months due to its unique theme and wide range of games. The brand’s concept revolves around ancient temples, where players can uncover hidden riches by spinning reels and winning prizes. But how does this modern online casino fare against established competition? In this review, we’ll delve into the various aspects of Sankra, from registration process to customer support.
Brand Overview
Sankra was launched in 2020, and its website is available in multiple languages, including English, German, French, Italian, Sankra Spanish, Portuguese, Dutch, Russian, Chinese, Japanese, Korean, Arabic, Hebrew, Turkish, Polish, Swedish, Finnish, Danish, Norwegian, Greek, Romanian, Czech, Slovak, Hungarian, Croatian, Serbian, Slovenian, and Bulgarian. This indicates the brand’s ambition to cater to a global audience. The website has an ancient temple design with intricate carvings, which is both visually appealing and immersive.
Registration Process
Creating an account on Sankra is straightforward, as it only requires players to provide their basic information, such as name, email address, username, password, date of birth, and phone number. The website also warns users about the importance of choosing a secure password and maintaining confidentiality. Upon completing the registration process, new members receive an email with instructions on how to verify their account.
Account Features
Once registered, players can access various features on Sankra’s platform:
- My Account: This section allows users to manage their profile information, track deposits and withdrawals, view transaction history, and update security settings.
- Balance: Players can monitor their current balance and set deposit limits as needed.
- Favorites: The website offers a “Favorites” feature that enables players to save their preferred games for quick access.
Bonuses
Sankra’s promotions page is where the brand truly shines. It features an enticing welcome package comprising three tiers, each with different bonuses:
- 100% match up to €300 on first deposit
- 50% match up to €200 on second deposit (minimum €20)
- Free spins on selected slots after third deposit
The website also has recurring promotions and daily offers that vary from a “Win of the Day” slot tournament to free chip deals for specific games or VIP members only.
Payments and Withdrawals
Sankra supports various payment methods, including Visa, Mastercard, Maestro, Skrill (Moneybookers), Neteller, Ecopayz, Paysafe Card, Webmoney, Entropay, Trustly (for Swedish players) and QIWI. The minimum deposit is €10 for most options, with maximum limits set at the individual payment method level.
The withdrawal policy specifies that members must wager a minimum of 40x their initial bonus or deposit value before requesting withdrawals; otherwise, Sankra has the right to withhold winnings. A cash-out fee does not apply except when using Ecopayz or Wire Transfer (bank transfer), in which case it amounts up to €3.
Game Categories
Sankra boasts over 5,000 games across multiple categories:
- Slots: More than 2,500 titles from software providers such as NetEnt, Microgaming, Novomatic, and many others.
- Table Games: Roulette (European, French, American), Baccarat, Black Jack, Oasis Poker, Texas Hold’em, Video Poker, Caribbean Stud, etc., provided by brands like Ezugi, Evolution Gaming, Vivo Gaming, and EGT Interactive.
- Card Games: Punto Banco, 21, Bet On Number, European Blackjack.
- Live Dealer Casino
- Classic Slot Machines
Some of the most popular titles on Sankra include Book Of Ra, Starburst, Gonzo’s Quest, Immortal Romance, and many others.
Software Providers
The platform collaborates with numerous prominent software developers to offer a comprehensive selection:
- Microgaming – Developer of progressive slots like Mega Moolah and other casino games.
- NetEnt – Known for the “Mega” series (Jackpot 6000 etc.) and its high-quality graphics.
- Novomatic – Classic slot machines, video poker, roulette, blackjack.
- EGT Interactive
- Amatic Industries
- Playson
- WMS Gaming
Mobile Version
The Sankra mobile version can be accessed using most web-enabled smartphones or tablets (iOS and Android). Users do not need to download an app from the App Store or Google Play as they access the full range of games via their browser.
Security and License
Sankra’s license is issued by Curacao, but we could find no information about the specific address at which it operates. Nevertheless, customer support assured us that this was not unusual for the online gaming industry in many countries around the world. However, the validity of their permit seems confirmed when browsing regulatory websites.
The Sankra website is powered by a 128-bit SSL encryption provided by GoDaddy, as indicated on its domain name registration information page. Furthermore, this license covers all products and services that are available at www.sankracasino.com, which includes slots from such well-known gaming studios like NetEnt and Microgaming.
Customer Support
Sankra offers multi-language support via the following communication channels:
- Live Chat: Accessible 24 hours a day.
- Email (support@)
- Phone (Phone numbers are only given in two languages – English, German).
- FAQ section located at www.sankracasino.com/FAQ.
Players can also contact customer support via SMS. However, the availability of this service varies depending on a user’s location and phone provider capabilities. Members who have made significant deposits may be assigned their own VIP manager for enhanced assistance and personalized promotions.
User Experience
Navigating Sankra is relatively simple, as players can quickly locate games by filtering through categories or using an in-game search function that returns relevant results efficiently enough without any issues when accessed from most devices. Customer feedback so far has been overwhelmingly positive regarding overall usability of the platform but remains somewhat anecdotal.
Performance
Although we could not independently verify uptime statistics for Sankra, their support assured us they perform routine server checks daily using an internal tool that constantly monitors performance and resolves potential problems proactively before they cause interruptions to players’ activities or lead losses due to site unavailability during peak usage periods.
